Krykia Privacy Policy – Your Data, Our Responsibility

When you open an account at krykia, we collect your name, date of birth, mobile number, and email address. National ID card or passport information may also be required for identity verification. For financial transactions, we retain the necessary payment method details, but full card numbers or PINs are never stored. Device information, IP address, and browsing behavior may also be automatically recorded while using the platform. This information is used solely for the purpose of providing you with better service.

Collected information is primarily used for account management, transaction processing, and providing customer support. Behavioral data is analyzed to ensure responsible gaming and prevent fraud. We may use your information to send you relevant promotions and offers based on your preferences, though you can opt out of such communications at any time. Information is also used to fulfill legal obligations and comply with regulatory requirements. Your data is never sold or exchanged with third parties.

We never sell your personal information to third parties under any circumstances. However, trusted partner organizations may access limited necessary data for payment processing, identity verification, and technical services. All such partners operate under our strict data protection agreements and may not use the data for any other purpose. Information may be disclosed in response to a court order or a legal request from the Government of Bangladesh. In such situations, we will always act in accordance with the law and in the interest of protecting your rights.

To keep your information secure, krykia uses SSL encryption and advanced firewall technology. Our servers are subject to regular security audits, and only authorized personnel can access sensitive data. Two-factor authentication is available for account logins. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Our security measures are continuously updated to ensure your data remains protected at all times.

Our website uses cookies to enhance your browsing experience and help maintain login sessions. Cookies are used to measure platform performance and analyze which sections are used most. You can disable cookies from your browser settings if you wish, though some services may not function properly as a result. Essential cookies are always active as they are necessary for the basic functionality of the website. We do not use third-party advertising cookies.

You have the right to view, correct, and request deletion of your stored data at any time. If you contact us, we will respond to your request within 30 business days. Even after account closure, some data may be retained for a specified period for legal reasons. The option to opt out of marketing communications is available in your account settings. You can contact our support team directly for any concerns regarding your privacy.